Many people do not understand why most companies need a Technical Writer. Contrary to what some colleges think technical writers do, a company does not hire them to write articles for a newsletter or website, reports, transcripts of courtroom testimony, or scientific articles. So, to understand what makes a good one, you need to understand […]
Below, we share our criteria for qualifying a Technical Writer, and deciding they can produce accurate instructions your customers will love, by your deadline.
The technical writers we provide have experience producing user guides for software, online Help, API guides for programmers, equipment-operating instructions, and other kinds of content we describe, below. The quality of the instructions technical writers deliver varies widely. In this article, we tell you what the deliverable from a good one looks like.
One big technique the best tech writers employ to produce sharp, crisp, short directions: they never use passive verbs.